Terms of Service

ParcelProof is an evidence and workflow platform. The terms have to say exactly that, and be clear about what the product does not do.

Not yet published

This document is being drafted and must be reviewed by qualified UK legal counsel before ParcelProof launches commercially. No sample text is shown here on purpose.

What it will cover

  • ParcelProof does not decide consumer rights, refund entitlement, chargeback outcomes, marketplace decisions, insurance claims or legal liability.
  • Recordings are evidence to be reviewed. They are not treated as conclusive proof of what happened.
  • Acceptable use, subscription terms, evidence retention, and termination.
  • Limitations of liability, and the governing law.

Questions in the meantime: hello@parcelproof.co.uk